Charlotte Social Services Resources

Information about Charlotte area social service and human services agencies.

American Red Cross Greater Carolinas Chapter

The American Red Cross is where people mobilize to help their neighbors—across the street, across the country, and across the world—in emergencies. Each year, in communities large and small, victims of some 70,000 disasters turn to neighbors familiar and new—the more than half a million volunteers and 35,000 employees of the Red Cross. An average of more than 9 million people a year receive Red Cross training in first aid, water safety and other skills that help save lives.

Arbor Education & Training • ResCare Workforce Services

ResCare’s workforce services find jobs, education and training for people, who have significant barriers to employment, have lost their jobs or are just entering the workforce. ResCare is the largest private provider of workforce services in the U.S

Housing Our Heroes

Homeless Veterans in our area now have a housing opportunity thanks to a new initiative “House Our Heroes”. If you know a Veteran in need, get them connected quickly.


Center of Hope • The Salvation Army of Greater Charlotte

Every day school buses stop at the Center of Hope to bring more than 100 children “home.” For the sake of these children—more than 1,000 pass through the Center of Hope’s doors each year—the shelter seeks to provide daily stability and a permanent way out of homelessness

Central Piedmont Community College

CPCC has been a part of the Charlotte landscape for almost 50 years. It has six campuses located throughout Mecklenburg County and serves more than 70,000 students a year.

Charlotte Area Fund, Inc

The Charlotte Area Fund (CAF) is a private non-profit corporation and Mecklenburg County’s designated community action agency. The purpose of the agency is to combat poverty by assisting low-income individuals and families with becoming self-sufficient. Since 1963, CAF has initiated and provided a variety of programs and services to serve the poor in Mecklenburg County.

Charlotte Housing Authority

The aim of the Office is to ensure safe, decent, and affordable housing; create opportunities for residents’ self-sufficiency and economic independence; and assure fiscal integrity by all program participants. Local housing agencies were incorporated to manage the housing for low-income residents at rents they could afford.

Charlotte Mecklenburg Council On Aging

A senior-friendly community allows aging adults to maintain independence, dignity and quality of life. Where older adults can expect to experience the best possible quality of life, the best physical and mental health through easy access to nutrition, socialization, exercise, health care, recreation, and independence enabled by mobility and a senior-friendly design.

Charlotte/Mecklenburg Social Services

County offices of NC state social services agencies.
Contact and Phone List
Web Site

Charlotte Area United Way

Resource List

Community Link • City of Charlotte

Our mission is to enable individuals and families to obtain and sustain safe, decent, and affordable housing. Our vision is to be the premier provider of programs that enable individuals and families to obtain and sustain appropriate housing.

Crisis Assistance Ministry

Combat hunger, homelessness, deprivation and hopelessness through four vital programs: Emergency Financial Assistance, Clothing Assistance, Furniture Assistance, and Partners in Hope.

500 A Spratt Street
Charlotte, NC 28206
704-371-3001 x 134

Depression and Bipolar Support Alliance (DBSA)

The Depression and Bipolar Support Alliance (DBSA) is the leading patient-directed national organization focusing on the most prevalent mental illnesses.  DBSA fosters an environment of understanding about the impact and management of these life-threatening illnesses by providing tools and information written in language the general public can understand

Elon Home for Children

We have served children, families and communities. As society has changed and the challenges of the education and care of a child have grown and changed, so have Elon Homes and Schools for Children. Elon Homes has served thousands of children and families. Today the agency focuses on safe haven, life skills and education for the children in its care.

Employment Security Commission

Employment Security Commission is to promote and sustain the economic well being of North Carolinians in the world marketplace by providing high quality and accessible workforce- related services.

Florence Crittendon Services

Founded in 1903, Florence Crittenton Services of North Carolina is a non-profit organization that helps pregnant and non-pregnant yet at-risk girls and women by providing comprehensive medical and prenatal care, social, educational, adoption and parenting support services. 

Goodwill Industries, Inc.

Prepares people for jobs in today’s high-growth industries and match them with local employers. Our services range from personal evaluation and office skills training to career counseling, childcare and transportation. Because each local community has different needs, programs and services may vary from location to location. For more information, call the Goodwill serving your area or visit their web site.

2122 Freedom Drive
Charlotte, NC 28266
Phone: (704) 372-3434

Habitat for Humanity of Charlotte

Works in partnership with people from all walks of life to develop community with people in need by building, so that people can live and grow into all that God intended.

Affiliate phone number: 704-376-2054
Mailing address: PO Box 34397 Charlotte, NC 28234
Physical address: 516 E. 35th Street: Charlotte, NC 28205

Habitat Charlotte ReStore:
1133 N. Wendover Rd, 704-716-7044
Donations, 704-392-4495

Have Life Ministries

The vision of Have Life Ministries is to build a body of Christian believers that have used biblical principles to obtain a holistic and healthy Christ centered life. The mission of Have Life Ministries is to deliver the word of God in a manner that every area of our lives is empowered, and a healthy life through Christ is obtained

Hope Haven

Programs provide a foundation of recovery through 24-hour substance abuse counseling services, on-site vocational training programs in five basic fields, educational training, life skills training, on-site parenting classes, on-site early childhood education for children, job referrals and counseling, transitional and permanent housing.

3815 N. Tryon Street
Charlotte, NC 28206
704-372-8809 phone

Johnson C Smith University

JCSU has seen significant growth beyond its borders. The opening of the JCSU Arts Factory in the Historic West End has brought a new venue for the arts to the area. We are neighbors and citizens of the city of Charlotte. As such, our university has been involved in several initiatives to better the communities that surround our campus.

Loaves & Fishes

Loaves & Fishes provides a week’s worth of nutritious groceries to individuals and families in a short-term crisis. In 2011, Loaves & Fishes provided groceries to 114,177 people. Loaves & Fishes is a nondenominational organization, founded and operated by local religious congregations and community organizations

Lutheran Family Services

Lutheran Family Services in the Carolinas places children in loving foster and adoptive homes, provides comprehensive services to adults with special needs, aids veterans in regaining their independence, helps refugees acclimate to life in a new country and counsels families in their time of need.

Matthews HELP Center

Care for those in our community by providing programs and services that will meet life’s basic needs, and by connecting those in need with resources that improve quality of life
119 Ames Street
Matthews, NC 28105
(704) 847-8383 Phone

McLeod Center Residential Center

Provides comprehensive addictive disease treatment services which treat the whole individual -physically, mentally, and spiritually.
145 Remount Road
Charlotte, NC
(704) 332-9001 phone

Mayor’s Mentoring Alliance

The Mayor’s Mentoring Alliance is a coalition of 50 existing mentoring organizations that work together with a primary focus on providing positive role models for young people in areas ranging from academic assistance to leadership development.

Mayor Mentoring Alliance

Mecklenburg County Children’s Developmental Services

The Mecklenburg Children’s Developmental Services Agency (CDSA) is the local center for Early Intervention in our community. We support families to help children birth to age three who are at risk for problems with their development to grow and learn to the best of their potential

Web site

Mecklenburg County Veterans Service

Charlotte-Mecklenburg military veterans or their survivors have utilized the Veterans Service Office for essential and quality assistance in seeking veterans/survivors benefits.


Montreat College

Our School of Professional and Adult Studies invites adult learners from all walks of life to further their education and advance their career through our supportive and convenient programs. We’re proud to provide a Christ-Centered, Student-Focused and Service-Driven education. With one night a week in either Charlotte or Asheville, we can help busy adults like you pursue their goals while balancing family, work, and school.

North Carolina Department Of State Treasurer • Financial Literacy

The North Carolina’s Department of State Treasurer is dedicated to providing citizens of all ages with the information and resources needed to manage their finances and make important financial decisions. Whether you are buying a home, balancing your checkbook, or investing in your 401(k), the resources we have can help you maximize your financial decisions.

Mecklenburg County Sheriff’s Office-Jail Central & Jail North

The building combines an arrest processing center and a pre-trial detention facility. It also houses a full service medical component, which includes an infirmary, centralized property storage, administrative services and various support services

Jail Central

Olympic High School • Charlotte Mecklenburg Schools

Charlotte-Mecklenburg Schools (CMS) is located in the Charlotte, North Carolina region and provides academic instruction, rigor and support each school day to more than 141,100 students in kindergarten through 12th grade in 159 schools throughout the cities and towns of Mecklenburg County.

Pfeiffer University

Pfeiffer is a comprehensive United Methodist-related university, with multiple campuses that are committed to educational excellence, service and scholarship. We value diversity and promote the attainment of full academic and personal potential through accessible undergraduate, graduate and adult study programs. The church-related vision of the University encourages our students to embrace the Christian values of human dignity, integrity and service, as they become servant leaders and lifelong learners

Residential And Support Services • InReach

InReach (formerly Residential & Support Services Inc) provides residential and community supports and services for children and adults with developmental and other disabilities in residential and community settings.

Safer Communities Ministry

Our vision is to build SAFER COMMUNITIES by transforming the lives of prisoners and ex-offenders. Our communities will be much safer when the broken find healing; takers become givers, and tax liabilities become taxpayers and law-abiding citizens.

Safe Passage, Inc

Safe Passage was established for the purpose of offering supportive services to families living in abuse so they could make changes in their lives and eliminate violence. Safe Passage domestic violence services are available for victims/survivors in York, Lancaster and Chester counties.


The United States Sports Academy is an independent, non-profit, accredited, special mission sports university created to serve the nation and the world with programs in instruction, research and service. The role of the Academy is to prepare men and women for careers in the profession of sports

The Relatives

Unable to return home, too old for adoption, and too young and inexperienced to live on their own – children and teens who turn to The Relatives find a safe place for help to either successfully reunite with their family, to work out a solution for where to stay long-term, or to become independent young adults in our community.

University of North Carolina at Charlotte

UNC Charlotte is North Carolina’s urban research university. It leverages its location in the state’s largest city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate, and professional programs, and a focused set of community engagement initiatives. UNC Charlotte maintains a particular commitment to addressing the cultural, economic, educational, environmental, health, and social needs of the greater Charlotte region

Urban League Of Central Carolina, Inc.

The Urban League of Central Carolinas is a multi-service, non-profit Agency, organized in 1978. Its mission is to empower the community by providing education to enhance financial stability and social justice that enables families to successfully compete in a Global Economy

Women’s Commission • City of Charlotte

The Mecklenburg County Women’s Commission has a direct focus on employment, training, domestic violence services, and advocacy. Our domestic violence or “intimate partner violence” services work with victims, children exposed to the abuse and abusers, as well as spearheading public awareness efforts and education throughout our community

Women’s Commission

Youth Homes, Inc

Fosters the healthy development of children and families in need by offering comprehensive services which support family preservation and reunification or seek permanency through alternative placements.

601 East Fifth Street, Suite 330,
Charlotte, NC 28202

Young Men Christian Association • YMCA of Greater Charlotte

To put Christian principles into practice through programs that build healthy spirit, mind and body for all. For Healthy Living: Improving the nation’s health and well-being

Young Women Christian Association • YWCA of Greater Charlotte

YWCA Central Carolinas is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all. The YWCA Central Carolinas will be the community’s leading nonprofit agency for empowering women, strengthening youth and families and working toward racial justice